We respect your privacy. This page explains what we collect on fsgolf.net and how we use, share, and protect your information.
Information We Collect
- Contact details you provide: name, email, phone, and any notes you share when booking a fitting or contacting us.
- Order and service details: fittings scheduled, purchases, shipping details. Payments are processed by third‑party providers; FS Golf does not store full credit card numbers.
- Usage data and cookies: IP address, device/browser, pages visited, and actions on the site, collected via cookies and analytics tools to improve site performance.
- Communications: emails, texts, and call records you send to us.
How We Use Information
- Schedule and manage appointments, process orders, and provide customer support.
- Send service messages (confirmations, reminders) and, with your consent, marketing updates you can opt out of anytime.
- Improve our website, services, and security; detect and prevent fraud; comply with legal obligations.
When We Share Information
- With trusted service providers who help us run the website, booking, payments, shipping, analytics, and email communications. They may only use your data to perform services for us.
- If required by law or to protect our rights and safety.
- We do not sell your personal information.
Cookies and Tracking
- We use cookies for site functionality (e.g., booking) and analytics.
- You can control cookies through your browser settings. Blocking some cookies may affect site features.
- Some browsers send a “Do Not Track” signal; our site currently does not respond to DNT.
Data Retention
- We keep personal data only as long as needed for the purposes above and to meet legal/accounting requirements. Typical retention: analytics up to 24 months; invoices and order records up to 7 years.
Security
- We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
Your Choices and Rights
- You may request access, correction, or deletion of your personal information, or object to/limit certain processing.
- Unsubscribe from marketing emails using the link in any message or by contacting us.
- If you are a California or EU/UK resident, you may have additional rights under applicable laws; contact us to exercise them.
Children’s Privacy
- Our site and services are intended for adults and are not directed to children under 13. If we learn we collected data from a child, we will delete it.
International Visitors
- FS Golf is based in the United States. By using our site, you understand your information may be processed and stored in the U.S.
Third‑Party Links
- Our site may link to other websites. We are not responsible for their privacy practices.
Changes to this Policy
- We may update this policy from time to time. The “Last updated” date reflects the latest revision.
Contact Us
For faster help with bookings or questions, reply to your confirmation email or call the shop number on our Contact page.
Email: privacy@fsgolf.net
Mailing: FS Golf, Southeastern Pennsylvania, USA